Terms and Conditions

Effective date: 21 October 2026  |  Last updated: 21 October 2026

Please read these Terms and Conditions ("Terms") carefully before using the Digital Hira Book mobile app, website and related services (together, the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. About us

The Service is operated by Hareshbhai Kalubhai Bhaskar, sole proprietor, trading as Bhaskar Digital, Kabir Street, Opp. Bus Stand, Surnagar, Ta. Gariyadhar, Dist. Bhavnagar, Gujarat 364275, India ("we", "us", "our").

Digital Hira Book is a digital diary and rewards platform for the diamond-working community. It lets you keep a record of your work, earn reward points through app activities, and redeem them through our reward and coupon store.

2. Eligibility and your account

• You must be at least 18 years old and able to enter into a binding contract under Indian law.
• You sign in using your mobile number and a one-time password (OTP). You must give accurate information and keep it up to date.
• One person may hold one account. Creating duplicate or fake accounts is not allowed.
• You are responsible for all activity on your account. Never share your OTP with anyone. We will never ask you for your OTP, password or bank PIN.
• Please tell us immediately if you think your account has been misused.

3. The diary and your records

• The diary is a record-keeping tool. Calculations, totals and reports shown in the app depend on the information you enter.
• You are responsible for checking that your entries, rates and weights are correct.
• The app is not a substitute for professional accounting, legal or tax advice, and we are not responsible for decisions or disputes arising from the records you keep.
• You keep ownership of the data you enter. You allow us to store and process it to provide the Service.

4. Reward points, referrals and ads

• You may earn reward points through activities offered in the app, such as joining, daily activity, diary entries, referrals and watching rewarded ads. The activities and the number of points can be changed by us at any time.
• Reward points are a promotional benefit. They are not money, a deposit or a financial product, and can be used only as the app and store allow.
• Points are credited only after our server verifies the activity. Points that were credited by mistake, through a technical error or through misuse may be reversed.
• Daily limits (for example on the number of rewarded ads) apply and are enforced by our systems.
• Referral rewards are given only for genuine new users. Referring yourself, creating fake accounts or using automated means to earn points is not allowed.
• We may change, pause or end the points and referral programme at any time. We will try to give reasonable notice of major changes inside the app.

5. Reward store, coupons and orders

• Items, coupons and offers in the store are available while stock or the offer lasts. Descriptions, images, point values and availability may change without notice.
• Some coupons and offers are provided by third-party partners. Their own terms apply, and we are not responsible for the partner's goods or services.
• For items that are delivered, you must provide a complete and correct delivery address yourself. We are not responsible for failed or delayed delivery caused by wrong or incomplete details.
• Claims and orders may be checked before they are approved. We may cancel or refuse a claim if we find misuse, a wrong claim or a technical error.
• Points or items that are used or claimed generally cannot be exchanged or returned, except where required by law or where we decide otherwise.

6. Withdrawals and payouts

• Where the app offers withdrawal or payout of eligible rewards, it is subject to the conditions shown in the app (such as minimum amounts and verification).
• You must give correct bank or UPI details in your own name. We are not responsible for payments sent to wrong details supplied by you.
• We may verify your identity and account activity before processing a payout, and may hold or refuse a payout if we suspect fraud or misuse.
• Payouts may take time to process. Any taxes or deductions required by law may apply.

7. What you must not do

• Use the Service for anything unlawful, or in a way that harms others.
• Create fake accounts, misuse referral or reward programmes, click or view ads artificially, or use bots, scripts, emulators or modified apps to gain points.
• Enter false, misleading or someone else's personal information.
• Try to hack, reverse-engineer, copy, overload or interfere with the app, website or servers.
• Upload or send harmful, abusive or illegal content, or contact other users or our staff in an abusive way.
• Sell, transfer or share your account or points with others.

8. Notifications and communication

By using the Service you agree that we may send you push notifications, in-app messages and, where you have given your number, messages such as SMS or WhatsApp about your account, rewards, orders, support and updates. You can turn off push notifications in your phone settings. Some service messages (for example about your account or a request you made) may still be sent.

9. Third-party services

The Service uses third-party services such as Google Play, Firebase (sign-in and notifications), Google AdMob (advertising) and WhatsApp Business. Their own terms and privacy policies apply to your use of them. We are not responsible for their availability or conduct.

10. Intellectual property

The Digital Hira Book name, logo, design, text and software belong to us or our licensors. You may use the Service for your personal use only. You may not copy, sell or reuse any part of it without our written permission.

11. Suspension, termination and account deletion

• We may suspend or close your account, and cancel points or pending claims, if you break these Terms, misuse the Service or if required by law.
• You may stop using the Service at any time. You can also request permanent deletion of your account and data from the app (Profile → Delete Account) or at https://digitalhirabook.in/delete-account.php.
• When an account is deleted, unredeemed reward points and pending withdrawals are forfeited. Some records may be kept as required by law, as described in our Privacy Policy.

12. Disclaimer

The Service is provided on an "as is" and "as available" basis. We try to keep it accurate and running, but we do not promise that it will always be available, error-free or free of interruptions, or that it will meet every need. Reward points, offers and earnings are not guaranteed.

13. Limitation of liability

To the extent allowed by law, we are not liable for any indirect, incidental or consequential loss, or for loss of data, profit or business arising from your use of the Service, including loss caused by wrong entries, network or device problems, or third-party services. Where liability cannot be excluded, it is limited to the value of the reward or item directly in dispute. Nothing in these Terms limits any right you have under applicable consumer protection law.

14. Privacy

How we collect and use your personal data is explained in our Privacy Policy, which forms part of these Terms.

15. Changes to these Terms

We may update these Terms from time to time. The date at the top shows when they were last changed. If you continue to use the Service after an update, you accept the updated Terms. For important changes we will try to inform you in the app.

16. Governing law and disputes

These Terms are governed by the laws of India. We encourage you to contact us first so we can try to settle any problem directly. Any dispute that cannot be settled will be subject to the exclusive jurisdiction of the courts at Bhavnagar, Gujarat, India, without affecting any right you have under consumer protection law.

17. Contact and grievance officer

For questions, complaints or support, please contact our Grievance Officer: